Where Every Call Counts
Who We Are:
Founded on the principles of excellence and innovation, Ice Speak Social has quickly become a leader in the call centre industry. Our team is a vibrant mix of dedicated professionals who are passionate about delivering top-notch service while enjoying every moment of it.
Our Mission:
To provide customized call centre solutions that enhance customer satisfaction and drive business success, all while maintaining a fun and engaging work environment.
Our Vision:
To be the most trusted and innovative call centre partner, known for our exceptional service and dynamic approach to customer care.
95
Customer Satisfaction Guaranteed
90
First Call Resolution Rate
85
Client Retention Rate
Customer-Centric:
Your customers are our top priority. We tailor our services to meet their needs, ensuring they receive personalized and efficient support.
Innovation:
We embrace the latest technologies and creative solutions to stay ahead in the industry. Our innovative approach ensures we deliver cutting-edge service.
Collaboration:
Teamwork is at the heart of what we do. We believe in the power of collaboration, both within our team and with our clients, to achieve outstanding results.